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Grand Canyon

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Grand Canyon

Marvel at the beauty of this natural slice through southwest USA.
  Surprisingly, the Grand Canyon doesn't set many records. It isn't the longest, nor the widest, not even the deepest. However, it is by far the most famous, so much so that many people simply call it The Canyon as though there were no others in the world.
  Multicoloured layers of rock sink into the earth, forming a chasm that gives the impression it must have been created by tectonic plates tearing apart. However, this slice through the United States was created over several million years - geologists still argue exactly how long ago - when the Colorado River meandered across what is now north Arizona. Erosion from the flowing water combined with the uplift of the Colorado Plateau to carve a mile deep canyon. The rocks that are left behind were once covered by the waters of a warm, shallow sea or swampland, but now shimmer under the sun in a hot, dry desert.
  For those interested in the statistics, the Grand Canyon stretches for 446 kilometres (277 miles), reaches 29 kilometres (18 miles) at its widest and measures 1,857 metres (6,093 feet) at its deepest. Nobody will ever see the whole thing in one visit, but it is possible to take in the majesty and grandeur in a day or two.
  The popular sites of the South Rim may be busy, but they draw the crowds for a reason. Grand Canyon Village, with a number of wooden buildings dating to the turn of the 20th century, gives a glimpse of canyon country in the final days of the American Frontier. From here. Hermit Road runs west for 11 kilometres (eight miles) to the stone-built Hermit's Rest. Those who are keen to hike a portion of the Canyon will find this the easiest way to get their boots dusty: jump on board the free shuttle bus to Hermit's Rest and walk back to Grand Canyon Village along the Rim Trail. For those who prefer to see their natural wonders from the comfort of a seat, hop on and off the buses to your heart's content at the designated stops and viewpoints along the road.
  The quieter Desert View Drive, heading east from Grand Canyon Village, is the best way to escape the tourist hordes. This 40 kilometre (25-mile) road does not have a shuttle bus service so relies on visitors having their own wheels, but it includes six viewpoints and five unmarked pullover points.    Don't miss Navajo Point and Lipan Point, two places where the dusky red layers of rock can be seen at their best. The road ends at the Desert View Watchtower, just beyond the stunning Tusayan Ruins. These are the eerie remains of a Puebloan village, first constructed nearly 1.000 years ago by around 20 Native Americans who called this land home.
  Coachloads of tourists go no further than the viewpoints of the South Rim, but it's difficult to look down the steep walls of the Grand Canyon and not wonder what is down there. Bright Angel Trail, beginning in Grand Canyon Village, drops 1.340 metres (4.380 feet) over 13 kilometres (eight miles) to the banks of the Colorado River at the bottom of the cliffs. Given the nature of the descent, expect seemingly endless switchbacks and aching knees, although at least it's only another three kilometres (two miles) to the comfortable beds at Phantom Ranch, the only lodge beyond the rim.
  Only 16 kilometres (ten miles) from Grand Canyon Village as the crow flies, but a five-hour drive around the gorge, North Rim is the quieter (and less accessble) side of Grand Canyon with only ten per cent of the park's visitors venturing across. It makes it the ideal place to seek sanctuary from the crowds. The north is also the colder side since it is around 300 metres (1.000 feet) higher than the South Rim. While those on the North Rim can be stood in falling snow. others far below might be sunbathing along the river bank.
  It is now 150 years since John Wesley Powell led the first expedition through Grand Canyon in 1869 to explore an unknown section on American maps. Those who want to follow the trailblazing path of the pioneers should join one of the waterborne excursions leaving Lee's Ferry in the summer months. Itineraries range from a few days to a few weeks, and you can experience the Colorado River by whitewater rafting through rapids, peaceful paddling up little-known side canyons, and exploring Native American ruins only accessible by river.
  But perhaps the best way to really appreciate the scale of the Grand Canyon is from the air. Scenic flights by helicopter and aeroplane leave from Grand Canyon Airport on South Rim. while others depart from Las Vegas, enabling visitors to Sin City to glimpse the Grand Canyon between trips to the gaming tables. Passengers who are lucky enough to find themselves on board are able to marvel at the sheer immensity of the gorge, carved by the seemingly peaceful ribbon of river within it.
  To limit noise and ensure passenger safety, the National Park Service limits the number of flights and no longer allows them to dip below the rim. However, some helicopter excursions do land within the Canyon on the Havasupai and Hualapai Reservations, located outside National Park jurisdiction.
  The Havasupai portion of the Canyon is home to the spectacular waterfalls of Havasu Creek, a tributary of the Colorado. For sheer beauty, this is one of the finest places in the region. The star attraction of the Hualapai Reservation is the Grand Canyon Skywalk, a glass-bottomed. horseshoe-shaped walkway that extends 21 metres (70 feet) over the rim. It may not be a comfortable experience for those who are afraid of heights, but the makers claim it will hold the weight of 70 Boeing 747 aeroplanes. Although if the glass did smash, expect a long fall - all those jets could all sit on top of each other and still not reach the rim, such is the depth of the most famous canyon in the world.

Las Vegas

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Las Vegas

Las Vegas shines bright, but it's more than lights that make Sin City stand out.
  Bright neon signs, flashy casinos and getting hitched in front of Elvis. Mention Las Vegas and these are probably the first things that spring to mind. And yes, it is all of these things; the city really does dazzle. According to NASA, if you're looking down at Earth from space, it's the brightest location on the planet. Because of its reputation, most people either love or hate the idea of visiting, but it should definitely be on your bucket list because, whoever you are, this surprising ray of light has something for you.
  Vegas really is unlike anywhere else. The sixkilometre (four-mile) stretch down Las Vegas Boulevard, known as the 'Strip, is lined with some of the biggest hotels in the world; it's as if you've landed in a glamorous theme park that takes you around the globe. Take a trip to Venice at The Venetian, gliding down the canal on a gondola past old Italian villas, or see the Statue of Liberty at New York, New York. The 30-storey pyramid at the Luxor will transport you to Ancient Egypt, while at the Paris Las Vegas Hotel (a few steps down the road) you can sit at a café with a view of the Eiffel Tower. From the dancing fountains at the Bellagio to the iconic Vegas sign, the sights and attractions are jaw-dropping.
  Vegas truly is a world of glitz and glamour. With more than 40 million visitors a year, the city has earned its title as the entertainment and gambling capital of the world. It has some of the biggest casinos and nightclubs. The largest of these, Sunset Station Hotel and Casino, is located off the strip, but other popular hotels for gambling include the Wynn and the Venetian. If you like slot machines, head to the ARIA; for table games the Golden Nugget has the most choice; and if you're not a gambler try LEVEL UP, the gaming lounge at the MGM Grand.
  If you'd rather dance the night away, there's more than enough choice. See world-famous DJs at Hakkasan, one of the world's biggest nightclubs, or indulge in opulence at the Wynn's XS Nightclub.
  If you want to enjoy a drink in a more intimate and classy setting, the bars are just as exceptional. For sheer luxury, visit Chandelier at the Cosmopolitan where you can order a cocktail under a giant chandelier made from two million crystals, or relax at the lavish Vesper Bar, which is decked out in chrome and mirror tiles. For breathtaking views of the city, check out the bar at the Mandarin Oriental Hotel.
  The city is also known for its wild pool parties. The Rehab Beach Club at the Hard Rock Hotel is where it all started, but again the choice is huge with epic pool parties like Wet Republic at the MGM Grand and Mandalay Bay. But you don't have to party to get a wild water experience simply visit the Golden Nugget's pool, where you can waterslide through a shark tank.
  But entertainment doesn't stop there. Some of the world's best musical artists hold regular shows, and don't miss Cirque du Soleil's 'Othe water-based spectacular at the Mirage.
  Despite its reputation. Vegas actually has a great deal of history. Downtown is the historic heart of the city where you'll find the Golden Nugget, one of the city's oldest casinos, the Neon Museum and the Mob Museum, which takes you back to a time when gangsters ran the casinos. These are highly recommended as they highlight just how far Las Vegas has come: from the desert home of Native Americans to the fastest growing city in the US.
  Visitors can take a short drive to one of the seven wonders of the engineering world  Hoover Dam and see Lake Mead, the nation's largest reservoir. Hoover Dam is steeped in history. It was built in 1935 after gambling was legalised, giving the city the power to light up the casinos, which were run by the mob.
  If you want to explore other areas of natural beauty, Red Rock Canyon is only 20 minutes away, and the south rim of the Grand Canyon is a five-hour drive.
  You wouldn't think to mention Vegas as a top food destination, but it is. You can find food from every culture, from pizza and sushi to tacos and steak. You can't go to Vegas without having a steak. Try SW Steakhouse, one of only three restaurants in the US that serves authentic Kobe beef. Vegas is known for its huge buffets. as this was a way to keep gamblers in the casinos by providing large quantities of cheap food. With more than 70 buffets it'll be hard to choose one, but the Baccanal Buffet at Caesar's  Palace is highly ranked. The city is also famous for its brunches - make sure you go to Hash House a Go Go. If you've got cash to splash, the city has the highest volume of restaurants run by celebrated chefs, and is becoming known for its fine-dining. If you can only treat yourself once, taste Chef of the Century' Joel Robuchon's food at MGM Grand.
  Adrenaline junkies will have lots to keep them busy. Jump off the 108th floor of the Stratosphere hotel at SkyJump or, if rollercoasters are more your thing, the Canyon Blaster at Circus Circus is the world's only indoor double loop, double corkscrew. There's also the Manhattan Express at New York, New York and Desperado at Buffalo Bill's. Adventurers can go indoor skydiving, mountain biking and much more along the Strip and further afield. Sports fanatics can bet at Caesar's Palace or play golf at championship golf courses including Bali Hai Golf Club.
  Shop in style at some stunning shopping venues, from the Forum shops at Greco-Roman themed Caesar's Palace to the Grand Canal Shoppes at The Venetian. For luxury shopping take a trip to Crystals at City Centre; for popular brands there are more than 200 stores at the Fashion Show Mall: and if you're after a discount try the Las Vegas North Premium Outlets.
  Vegas also has some of the best spas in the world. Be pampered like a queen with a euphoric synchronised massage at Encore, a gemstone facial at ARIA or skin treatment using 24-carat gold at Qua Baths & Spa.
  They say that what happens in Vegas stays in Vegas, and whether you get up to mischief or not, there's at least one reason that you should stay in Vegas and just see what happens.

Falcon Brae Villa of New Zealand

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zealand for 6 months

Falcon Brae Villa of New Zealand

The new Falcon Brae Villa at Stonefly Lodge is breathtaking.
  An exciting new development at Stonefly Lodge, near Nelson and Abel Tasman on the South Island, provides the option of an Exclusive-use luxurious Villa for groups of up to 10 guests (6 adults & up to 4 children) staying in complete luxury, with access to three individual suites and an additional bunkbed room. Falcon Brae is perfect for multigenerational families or those seeking total privacy.
  “Falcon Brae” Villa is perched on a hilltop high above Stonefly Lodge, with spectacular 360 degree views over the surrounding mountains and the Motueka River below. The Falcon Brae is 720 sq metres in size, located on 350 acres of property surrounded on two sides by rivers, including a private forest and spectacular native bush walks.
  The architecturally designed contemporary residence, features a large central lounge area with a 5 metre ceiling, sunken bar, grand piano, media theatre, commercial kitchen, 3 dining areas and a stunning collection of New Zealand and local art. Directly in front of the Helipad Terrace, guests can relax in the “Games Den” housing modern gym equipment, pool table, table tennis, darts and a games table. The large deck space overlooks the mountains and river, featuring a pool & outdoor heated spa, barbeque area for outdoor dining and entertaining with a shaded pergola.
  Two master suites ranging in size from 124 to 135 sq metres, and a Junior Suite of 57sq metres are finished to the highest of standards all with private deck space, full cocktail bar, coffee & tea making facilities, luxurious bathrooms, heated towel rails, spa tub, spectacular fire place, high quality TV and audio system. For the larger family, a bunk room with ensuite is also available for up to 4 children.
  The entire Villa can be booked as exclusive use with a private chef, and house staff, offering complete exclusive privacy. For larger groups, there is the option of renting both the Villa and Stonefly Lodge for a total capacity of 14 adults and 4 children.
  As with Stonefly Lodge, the Falcon Brae Villa is completely off the “grid” with solar panels and batteries providing all the power required, without sacrificing any luxuries.
  Centrally located between 3 major National Parks the Falcon Brae Villa is an ideal luxury private retreat, of the highest of standards, providing easy access to all the major activities in the Nelson-Tasman Region.

Blackwater Diving at Six Senses Laamu

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Blackwater Diving at Six Senses Laamu

  The six senses laamu’s water villa with pool have a sunken glass bathtub. Below, the deep-dwelling micro creatures are attracted to the led lights used to guide the divers.
  For travelers looking for a new diving experience, we have just the thing: Six Senses Laamu has introduced blackwater diving. The resort’s dive center, Deep Blue Divers, has been offering guests the opportunity to spot manta rays, sharks and turtles; now, guests can explore the Laamu Atoll at night in hopes of finding critters that might even be new to science.
  The blackwater diving experience is different from a typical day or night dive. It takes place in the open ocean, with divers drifting with the current in mid-water. Divers are guided by a string of LED lights attached to a vertical rope tethered to a surface-floating buoy. The lights attract the deep-dwelling, often alien-looking micro creatures, emerging every night from the abyss of the ocean in search of food.
  Good to know: There is no specific area or special time of the night to do this dive, according to Philippa Roe, one of the senior marine biologists working with the resort’s Maldives Underwater Initiative.
  Many of these critters, usually smaller than a human thumb, are ethereal reef fish in their juvenile phase, or invertebrates such as pygmy squids, fluorescent bristle worms and rainbow-pulsating comb jellies. Tip: Expect the unexpected and be sure to bring an underwater camera.
Deep Blue Divers is a PADI Five Star dive center and is Green Star awarded for its commitment to ocean conservation.
  Book the Sunset Laamu Water Villa with Pool. These accommodations are positioned at the end of the jetty and face the sunset. They have an upper deck and pool deck plus a glass sunken bathtub.

McCabe World Travel

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McCabe World Travel

Damian McCabe succeeds by fostering new talent and actively supporting advisors. 
  Damian McCabe, CEO of McCabe World Travel in McLean, VA, might be the most under-the-radar rock star agency owner in the travel industry. If you know McCabe World Travel, you might best associate the agency with its president, Anne Morgan Scully but, behind the scenes, it was McCabe herself who was turning the agency into a dynamic workplace that’s bringing in plenty of young and new-to-industry advisors and fostering them into all-stars in their own right.
  The biggest change for the agency came just over a decade ago when McCabe decided to stop working with a large book of clients daily and focused on running the business. It’s how the agency, which had been in business for almost 20 years at the time, has since doubled in size both in terms of revenue and number of staff. Today, McCabe World Travel has 63 total staff members (that’s 25 employees and 38 independent affiliates), who all do their part in helping the agency reach annual  volume of business of $55 million.
  “I spend most of my day advising my team; my 63 people are my clients,” McCabe tells Luxury Travel Advisor. That’s not to say McCabe doesn’t work with clients anymore she does she instead primarily focuses on supporting her staff and developing tools and programs that will help them grow, as well as liaising with the agency’s supplier partners. “I realized that my time was better spent supporting my advisors,” she says.
  Since the change, numerous McCabe World Travel advisors have received accolades for their work. Jessica Griscavage was the recipient of the first Virtuoso Network Rising Star in 2009; she was followed by Beth Jenkins Washington, who won the award in 2013 and Frances Sarrett, who was named the Virtuoso Rising Star Cruise in 2019. So, what’s the secret sauce? “We are all about education and training,” McCabe says.
  The training program began about 10 years ago in an unofficial capacity. When a new team member was brought on board, McCabe would pair them with an existing advisor who could use the support for their business. Over the years, McCabe, Scully and several of their top advisors polished and improved the training program to the point where it’s much more structured now.
  When a new-to-industry advisor joins McCabe World Travel (which they’re doing in droves), they enter as an associate. They are, most often, paired with one advisor to work with where they learn the ins and outs of the industry. (In some cases, due to the numbers, one associate may work with two advisors, but this is the outlier, not the norm.) The associates will start with Virtuoso’s training, since it’s so integral to the way McCabe World Travel runs its business, we’re told. They will then learn about the systems that McCabe World Travel uses (such as Client Base, Virtuoso.com and Unmapped) and will follow advisors in their footsteps. The associates will even take over the advisor’s desk and files, working with clients, if that person is traveling (as many of them sit on different advisory boards and committees).
  “The young people come on and quickly find out whether they have an interest in selling,” McCabe says. While some may prefer to remain an associate (and that’s fine, according to McCabe), by shadowing an advisor and learning what the job is about, they will have all the tools they need to succeed should they make the progression to becoming an advisor. Most associates make the jump in a couple years.
  When you have a program and support system in place like this, it allows you to target the personalities and work ethic that you feel will lead to a successful career in travel, rather than searching for people who have the experience but might clash with the agency culture.
  “I’m looking for somebody who is nice, is kind, is a team-player, and knows how to listen both to the team and to the client,” McCabe tells us. “Writing skills are very, very important, as is a strong work ethic. I’ve been very lucky very, very lucky we have very little turnover here.”
  Despite all the young blood at McCabe World Travel, many of the advisors have been with the agency for 12 to 18 years. Several others have been with the agency for over 20 years; one has even been with McCabe for 27 years. All in all, the advisors’ books of business range from $1.5 million to $6 million each.
  One reason why advisors stick around so long is that McCabe has an open-door policy and is very receptive to new ideas. In fact, this is how the current version of the mentorship program came to be. About four years ago, two advisors Griscavage and Jenkins Washington approached McCabe about expanding their roles at the agency. Now, in addition to working as travel advisors, where they each have over $5 million in annual sales, they serve as director of marketing and director of development, respectively. In their new roles, Griscavage and Jenkins Washington developed the associate program and built an intranet for the company that connects all employees and independent contractor affiliates. They also create monthly newsletters and incentives.
  “We are all about being sure that everybody succeeds,” McCabe says. “Jess [Griscavage] and Beth [Jenkins Washington] are just incredible resources within the company.” She adds, “We absolutely work as a team environment here. It’s really important that everybody helps everybody else. We very much feel [that] helping somebody make a sale just makes the whole team better.” Perhaps this is why independent affiliates are calling McCabe weekly about working with her agency. They “recognize that, really, luxury is what they’re selling” and see that McCabe World Travel can help them flourish. “It’s happening more and more than I’ve ever seen it before, and that’s a good thing,” McCabe says.
  Another reason why independent contractors seek McCabe World Travel? She’s the point of contact for all of her advisors, including the independents.
  “I don’t have somebody who runs the independent contractor program I run that myself,” she tells us. “I’m available by e-mail seven days a week to the independent contractors, and the newer ones will run many sales opportunities per week by me. I am all about efficiency and making sure that they don’t waste time going in the wrong direction. I don’t tell them what supplier to sell but I will suggest a number of suppliers for a particular destination and let them make a choice.”
  She’s not just saying that. Jenkins Washington tells us of a time when she was in the middle of a site inspection on a familiarization trip when her client called with an air issue. She then called McCabe, who handled the issue. Oh, this was on a Saturday. 
  Maria Diego of Diego Travel, one of McCabe World Travel’s newest independent affiliates, tells us it was a video shared at Virtuoso Travel Week of McCabe, Scully and Jenkins Washington that sold her on the agency.
  “My husband and I attended Virtuoso Difference last year with the intention of finding a host agency that would adequately fit our needs to grow our business,” Diego says. “Of the attending host agencies, none of them felt like quite the right fit, but we still felt very strongly that Virtuoso was a vital part of the equation for our clients.”
  When she saw the video on the mentorship between the women, she says, “I knew immediately that this was the type of guidance that I wanted, and I admired the fact that all three are strong, leading women in the industry.”
  The following week, Diego reached out to McCabe and knew on the spot that she needed to be a part of McCabe World Travel. “Within a few days I was part of their team and on my way to reaching my goals,” Diego says. “The mentorship that she has provided has been invaluable, and her style of working and vision aligns very much with my own.”
  McCabe is also all about incentivizing her advisors. She takes her top-producing independent affiliates on an incentive trip each year. This year, the group will be going to Ireland; in years past, she has rewarded them with trips to Anguilla and Los Cabos.
  “The purpose of this trip is to say, ‘Thank you,’ but it’s also to focus on a destination they might not already know well,” McCabe says. After a trip, she will run an incentive for at least a full quarter for the entire company once the trip report is released. To say the strategy works would be an understatement. The year they went to Los Cabos, McCabe World Travel increased its business to the destination by 400 percent.
  McCabe also likes to run incentives during the holidays. At last year’s holiday party, McCabe World Travel had 80 people in attendance and many supplier partners donated two-night stays at their properties. The agency then runs a first quarter incentive showcasing the partners that offered stays.
A Sea of Change  
  In April 2019, McCabe World Travel celebrated its 30th anniversary with a “beautiful boat cruise on the Potomac River.” With both advisors and top supplier partners in attendance, and Washington, D.C.’s cherry blossoms in full bloom, it was a fantastic event, we’re told. Following the celebration, McCabe World Travel hosted supplier trainings over the weekend.
  “There’s been a sea of change in the last 30 years,” McCabe tells Luxury Travel Advisor and not just among the consumers. Today, McCabe’s business is just about 100 percent leisure (and has been for 20 years). Originally,  McCabe World Travel started as a corporate agency in 1989 with “a lot of high-end corporate accounts” in the D.C. area. In fact, before moving out to the suburbs in 1999, the agency was on the ninth floor of an office building in downtown D.C. Ultimately, McCabe came to the realization that selling corporate travel just wasn’t where her heart was.
  The move to McLean, Virginia started a new ara for McCabe World Travel. The community is centrally located in the D.C. metropolitan area and is one of the top three zip codes both of which would help the agency make the transition into a leisurebased business. Now, the agency’s business is split pretty evenly among air, cruise, tours and FIT hotels, McCabe says. “I keep a very balanced portfolio. If something should change overnight in the industry commission-wise, I’m prepared for that.”
  When it comes to clients, McCabe still works with a few directly. She is also very involved with almost every Africa sale. “African safaris are my passion,” she tells us. In fact, she’s been to the continent over 20 times since her visit in 1990. It’s her specialty, you might say. “My team knows how much experience I have in Africa and they’re always willing to pull me in on a phone call with a client because I know the right questions to ask,” she notes.
  While “the wildlife experiences are so much more different than what you could find anywhere else in the world,” McCabe says, “it’s not just the animals; it’s the people who are, of course, different in every African nation. It’s the cultures, which are so different in every country. The scenery is just magnificent, and I have never had a client come home unhappy from Africa.”
  Just as McCabe has a niche, many advisors at the agency have one of their own. “Almost every advisor at McCabe World Travel sells the world,” we’re told. “However, there are a few that really have developed a very specialized niche, whether it’s adventure, or wellness, or river cruising.” Other focuses among McCabe’s advisors include Europe, Central and South America and family travel.
  The specialties are beneficial on multiple levels. First: McCabe says, “I really believe that advisors are going to be more successful if they start out selling products and destinations that they have a passion for.” Second: The specialties help create a collaborative atmosphere. “Our culture is all about the team,” she tells us. “Everybody helps everybody else it doesn’t matter whether they’re independent affiliates or a staff member.”
  Advisors at McCabe World Travel are afforded every opportunity to learn about destinations and products firsthand. “I really believe in training through travel,” McCabe says. Each employee in the company advisors and associates alike receives educational days (in addition to their standard vacation days), along with a small budget to spend on trips.
  Training is crucial to the role of a luxury travel advisor, according to McCabe. “It’s really challenging [staying up to date on all new products]. I read everything I can get my hands on,” she tells us. She also spends close to one-third of the year on the road, either on educationals or attending conferences. “I am big on longer trips to new destinations, places that I don’t know well or that my advisors haven’t had a chance to explore yet.”
  As for McCabe’s clients, they’ve also changed quite a bit even since she made the switch to leisure travel. Among the biggest changes? “Family time together in a travel setting became really, really important after 9/11,” she says. “Then, we started seeing multi-generational groups as early as 2008, 2009 where grandparents recognized that they could write their grandkids a check or they could build memories.”
  Given that the Washington, D.C. suburbs have one of the largest and best school systems in the country, according to McCabe, it should come as no surprise to hear that families are a huge part of the agency’s business. “The parents in our school systems value travel as part of the education for their kids,” she tells us. Tip: One of McCabe’s favorite destinations to send clients is the Galapagos.
  “We’re fortunate in this city that people value spending money on experiences,” she says. “We never have to argue with a client about spending money on special access to something.”
  Roughly 50 percent of McCabe World Travel’s clients are local, but since most new customers come via referral, they are becoming more and more spread out across the U.S. McCabe says she’s willing to take on anyone who’s willing to engage with the agency. “It’s impossible to plan the perfect trip for somebody who won’t tell us a little bit about themselves and about their family,” she says. “Our best client wants to work with a knowledgeable advisor. They know that we have the resources to have access to more experiences than they can ever find online.”
  She continues, “We need to know what their interests are. We need to know what their history is: Have they been before; have they been anywhere else that offers something similar? Is food important? Is religion important? Is architecture important? Is history important?”
  McCabe adds that she will communicate with clients “however they want to be communicated with.” While she would prefer to meet in person, she adds that’s not always possible. With that said, if an advisor is in or even flying  through Los Angeles, for instance, McCabe will have them take a number of clients out to lunch. Perhaps it’s this approach that led McCabe World Travel to being crowned Virtuoso’s Most Hospitable Agency in 2014.
  Regarding the luxury travel network, McCabe says, “Virtuoso is the right consortium for my business. We’re lucky in this industry that we have a number of good consortia, and Virtuoso’s right for us.” In fact, McCabe sat on the Member Advisory Board and was chairman for six years. “Virtuoso is all about the relationships, and McCabe World Travel is all about the relationships,” she adds.
  Maintaining these relationships is one of the key reasons she and upwards of 20 of her advisors each year attend Virtuoso Travel Week. “I work hard to make sure that all of my advisors, whether they’re employees or independent contractors, have an opportunity to dine with certain brands throughout the week,” she says. “I actively lobby for that.”
A Very Fortunate Partnership
  When McCabe wanted to expand her leisure business, she knew just the person to bring onboard: Anne Morgan Scully.
  The two had worked together previously with another agency; McCabe managed the corporate account and Scully was in charge of leisure. Soon after, McCabe left to start her own venture, while Scully stayed behind. When Scully made it known that she, too, was looking to head in a different direction, McCabe brought her on board. And, with her, came Scully’s clients.
  “I’m very fortunate to work with Anne Scully,” McCabe tells Luxury Travel Advisor. “She’s godmother to my youngest daughter. She and I are very close.” She adds, “We have complimentary skills. I’m a businessperson I run this business; she sells and she trains those are her passions. Training in particular is her passion, and she’s been integral in vetting the new people we’ve brought on board and making sure that they have the proper amount of training.”
  Much of the new business comes through the two of them and they then pass the new clients onto their advisors. When considering what agency to join, Scully tells us she didn’t have to think too hard about joining McCabe World Travel. “I thought she was one of the brightest people I ever worked with,” Scully says of McCabe.
  In fact, when speaking about McCabe, Scully only had sparkling things to say, particularly noting her willingness to listen to her advisors and doing what was right for the agency. “She has built this incredible company, and she’s done it by listening to all of us,” she tells us. “She’s never not supported anybody who had a good idea.”
  Scully was even on board with being the “face” of the business while McCabe ran the business.    “We’re very different in that I wanted to grow a business, and I never wanted to own a business,” Scully tells us. “It’s why we’re such good partners.” To note: When McCabe offered Scully a stake in the business, she declined, noting that owning the business was a strength of McCabe’s, not hers.
  “She’s a brilliant owner that made my life wonderful, because I was able to become who I was and it didn’t bother her,” Scully tells us. “I can’t imagine another owner allowing me to become who I became.” That line of thinking seems to be a common theme among the advisors we spoke with at McCabe World Travel. “I see her as this female entrepreneur and inspiration for me,” Jenkins Washington says. “I want to work for her. I don’t want to leave and go start my own company.” When people ask her about running her own business, Jenkins Washington replies, “I want to be part of this team and I think Damian has absolutely fostered that.”
  Scully adds, “I’m just really lucky I’m here. I’ve found my right home a long time ago. I’ve never strayed. It’s my home.” Going forward, McCabe says she plans to keep doing what she’s been doing. It’s been  working, so why change?
  “Right now, I’m really happy running this company the way I’m running it it’s proving to be very successful for everybody who works here in many different ways,” McCabe tells us. “I’m going to keep doing exactly what I’m doing.”
  She adds, “I love coming to work every day. I think most of the people who sit in this building love coming to work every day.” From what we can tell, definitely most if not all of the people working both in the office and remotely love coming into work each day.
  It also helps that it’s simply an exciting time to be in the industry. “The future of luxury travel, I think, is limitless,” McCabe says. Between the new product coming online, from luxury hotels and lodges in Africa, Peru, Bhutan and other remote destinations to the boom in expedition cruising and destinations that are developing or coming back, McCabe tells us there is a lot to look forward to. “I just love the fact that every day is different,” she says.

What’s ahead for ultra-luxury lines in 2020 and beyond?

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What’s ahead for ultra-luxury lines in 2020 and beyond?

  As 2020 progresses, travetou looks at the top developments on the horizon for four major, ultra-luxury, oceangoing cruise lines, plus new “threads” for many other upscale lines.
  Late last month, Regent Seven Seas Cruises welcomed its fifth ultra-luxury ship, the new 750-passenger Seven Seas Splendor, into its fleet. Christened at PortMiami by godmother Christie Brinkley, supermodel and actress, this new ship is now sailing the Caribbean and Mexican Riviera with two Panama Canal crossings planned, before it repositions to Europe for the summer season. Lavishly designed and outfitted, Seven Seas Splendor sports more than 500 crystal chandeliers, more than an acre’s worth of Italian marble and a $5 million curated art collection. It also has launched the line’s new Serene Spa & Wellness brand, created for this ship with exclusive treatments that use local ingredients and techniques, based on the ship’s sailing region.
  When it comes to dining, guests have plenty of onboard choices, including Compass Rose, a large specialty restaurant; Pacific Rim, a Pan-Asian restaurant with a mythical dragon greeting guests; the savory Prime 7 steakhouse; Chartreuse, featuring classic French fare with a modern twist; and Sette Mari at La Veranda, specializing in Italian specialties and with over-water alcove seating. The new ship also has three bars and lounges, plus a new signature cocktail menu. New drinks are concocted from premium spirits, fresh ingredients, bitters, purees and reductions. We’d opt for the “Bon Soiree,” concocted with Woodford Reserve (small-batch Kentucky straight bourbon), Chambord and citrus bitters, served in a Coupe glass.
  Culinary buffs can book more than a dozen new culinary classes at the ship’s Culinary Arts Kitchen, which has 18 handson, individual gourmet cooking stations. Among the new classes is “Treasures of the Aegean,” a Greek cooking class showcasing dishes from Corfu, Crete, Rhodes and Santorini; guests learn about local ingredients and Greek island cooking techniques and try out the recipes.
  Suite-wise, Seven Seas Splendor’s 14 different categories of suites range from 307 square feet for a Veranda Suite to a massive 4,443 square feet for the over-the-top Regent Suite. What’s special about that top suite? Most notably, the Regent Suite has a $200,000 Hästens Vividus custom hand-made mattress, so guests should get a good night’s sleep; plus, it has an in-suite spa retreat with a personal sauna, steam room and treatment area (with unlimited spa treatments). This top suite also has 270-degree bow views from a humongous wrap-around veranda, as well as a glassenclosed solarium sitting area atop the bridge. Perks for guests staying here include first-class air tickets, service from a dedicated personal butler, plus a car with driver and guide for customized touring in every port.
  But wherever guests stay on either the new ship or other Regent ships, through March 31, guests in all suite categories can take advantage of a valueadded offer, “Celebrate Luxury Perfected,” to honor the new ship’s arrival. Guests can receive up to $1,000 in onboard credit per suite on 90 different voyages in 2020 and 2021.
  Fleet-wide between 2021 and 2022, Regent Seven Seas will introduce 27 new ports of call, a record 116 overnight stays and first-time sailings for Seven Seas Splendor in northern Europe and the Baltic and for Seven Seas Explorer in Alaska. Guests can expect new immersive land programs, new shore excursions (such as new “Go Local” tours in Alaska) and access to newly announced UNESCO World Heritage Sites in Japan, Portugal, Italy and beyond.
  More highlights? Look for the line’s first Black Sea sailings since 2014 with calls in Romania, Bulgaria and Ukraine, as well as a return to the Seychelles, Mauritius and Réunion in the Indian Ocean. One new voyage to Antarctica will sail near Deception Island, Paradise Bay and Half Moon Island, plus Regent Seven Seas will introduce three new Grand Voyages; one will combine northern Europe and the Mediterranean on Seven Seas Splendor.
  Celebrating its 30th anniversary in 2020 is Crystal Cruises, well-known to luxury travelers for the oceangoing Crystal Symphony and Crystal Serenity. The line’s big news this year, though, is the August 10 maiden voyage from Tokyo of the new 200-passenger Crystal Endeavor, Crystal Expedition Cruises’ first expedition ship, a PC-6 rated, all-veranda suite vessel.
  Polar region travel certainly is growing in popularity across the globe, with Virtuoso recently citing “Cold is Hot” as a top global cruising trend. Schedules extending through 2023 are up online for Crystal Expedition Cruises. Its voyages are split into three types Remote Expedition, Cultural Discovery or Destinations Exploration. Crystal Endeavor will call at Japan, New Zealand, Australia, Antarctica via the Ross Sea (rare for an expedition vessel), the Arctic, Russian Far East, Northeast Passage, western Africa coast and many more remote spots.
  Each voyage will sail with a 25-person expedition team that, varying by voyage, could include polar scientists, geologists, marine biologists, wildlife experts, culture / heritage notables and others. They’ll lead expeditions and lecture in the ship’s Crystal Cove, a gathering lounge / bar for cocktails and entertainment, too. For guests with an exploring bent, Crystal Endeavor will carry kayaks, 18 Zodiacs, one seven-guest submersible and two Alana Airbus H135 helicopters. During warm weather expeditions, guests can also use snorkeling gear and stand-up paddle boards. What’s nifty? Imagery from the underwater world will be transmitted back to the ship from a Remotely Operated Underwater Vehicle (ROV); it will appear on guests’ in-suite TVs and the Cove’s LED screen.
  But this ship will exude ultraluxury, so guests can also expect roomy public spaces, a full-service spa and salon and six dining venues, including Michelininspired dining at Master Chef Nobu Matsuhisa’s Umi Uma & Sushi Bar. Crystal Endeavor’s all-veranda suites will have kingsized beds, heated storage (for drying parkas) and pampering butler service. One service plus? The onboard guest-to-crew ratio will be an impressive one-to-one.
  Largest and most lavish of all suites is the 1,290-square-foot Expedition Suite (EX category), a combination of Expedition Penthouse and a Deluxe Suite; it has two bedrooms, spacious living and dining areas with butler prep space and a veranda. Another good high-end option is the 1,130-square-foot Owner’s Suite (OS category), a two-bedroom suite, also with a dedicated dining area and butler’s prep space. In all suite categories, Crystal Endeavor’s guests will have spa-like bathrooms with heated floors, plus the latest technology in their suites, including streaming interactive TVs and bed-side iPads.
  Separately, within the classic fleet, Crystal has developed three enticing shoreside programs for the upcoming Monaco Grand Prix, a Formula One race this May in Monte Carlo. One option is a VIP program that allows cruisers to view both the qualifying day and main race day from the Belvedere Terrace of the Automobile Club of Monaco. A second “Grandstand Silver Package” offers access to both race days with reserved seating and a pit visit, while the third option is the ultimate grandstand experience on race day, with reserved seats in Grandstand K near the start / finish line. The line also plans future voyages to take guests to Monte Carlo during race time. Among them is a 12-day “Grand Prix Riviera Gateway” cruise from Rome to Barcelona on Crystal Symphony, departing May 18, 2021.
  On the upcoming World Cruise front, Crystal’s 2021 World Cruise, “Ancient Dynasties & World Wonders” will set sail for 139 days from Miami to London on Crystal Serenity. Also, on that ship, the 2022 World Cruise will offer five embarkation and disembarkation options ranging from 86 to 116 nights. Among the many voyage “focuses” is a “Polynesia and South Pacific” segment from Hawaii to Tonga, with 12 days at sea, and an “Exploration of the Black Sea” coastal focus, including overnights in Istanbul and Monte Carlo and calls in Bulgaria, Ukraine, Romania and along the Italian Riviera.
  Heading into 2020, Silversea Cruises plans to introduce not just one but two snazzy new ultra-luxury ships. An all-suite sister to Silver Muse, the new 596-guest Silver Moon, will join Silversea’s classic oceangoing fleet this summer and begin sailing the Mediterranean. Then it will cross to the Americas in November and operate voyages to Central America and the Caribbean, before circumnavigating South America and visiting 20 countries between January 7 and March 17, 2021. Starting in July, the much smaller, 100-guest Silver Origin, a new expedition vessel, will begin sailing Galapagos Islands’ voyages year-round, replacing Silver Discoverer there.
  Look for Silver Moon to be christened in Trieste, Italy on August 5 by Gaia Gaja, known as the “Queen of Barbaresco.” Deeply rooted in Italian culinary and wine traditions, Gaja is her family’s fifth generation to own and manage the Gaja winery, producing fine Italian wines since  1859 in the small Italian town of Barbaresco. Her background dovetails nicely with the debut of Silversea’s new Sea and Land Taste (S.A.L.T.) program launching on Silver Moon. That new program will help guests “travel  deeper” into a destination by elevating the food and wine experience. New onboard spaces will include the S.A.L.T Lab, S.A.L.T. Bar and S.A.L.T Kitchen, and Silver Moon’s guests can expect new “local tastes” gastronomic experiences, cooking classes, expert presentations, a guest research area and much more.
  On Silver Moon, guests will notice redesigns of the Dolce Vita lounge, Connoisseur’s Corner, Pool Deck, and the Spa and Fitness Center, as well as space / design changes at the Kaiseki restaurant and La Dame, the latter of which will gain new Lalique crystal panels and a Lalique wine selection, too. Top digs? We’d choose the Owner’s Suite, a stylish apartment that can be reserved either in a one-bedroom configuration of 947 square feet to 1,055 square feet, including the veranda, or a two-bedroom complex encompassing 1,281 square feet to 1,389 square feet, including the veranda. The onebedroom has a separate living room, bedroom with spacious master bathroom (with a separate tub, shower and dual sinks), while the two-bedroom adds the adjacent suite, a good option for two couples traveling together or a family group.
  Eco-friendly in design, Silver Origin will couple an expedition product with pure luxury. Guests can expect butler service for all suites and very high crew-to-guest and Zodiac-to-guest ratios. Public spaces designed by HBA Miami will reflect the Galapagos’ natural environment, but also offer bright, colorful motifs and regional accent materials. Onboard “expeditionary” spaces will range from Basecamp, home to a large, interactive digital wall, where guests can access destination pictures, videos, excursion previews and scientific presentations, to the Explorer Lounge (the place for briefings and lectures) with a large video wall and wide HD screens in different seating areas. Suite design is by GEM Design for Cruise Ships, the same team that created the suites on Silver Muse. Silver Origin’s top suite category is the Owner’s Suite with panoramic views, but every suite has a private balcony and certain suites have an innovative Horizon Balcony, convertible from a closed floorto-ceiling window to an open-air viewing area. A first for Silversea: Select suite categories will have an ocean-view bathtub, as well as an ocean-view shower accessible from the balcony.
  The new Silver Origin’s construction was possible through the line’s 67 percent ownership by Royal Caribbean Cruises Ltd., which had another shipyard slot after delivery of the new Celebrity Cruises’ Flora,  a Galapagos expedition ship launched last year.
  Separately, Silversea recently announced a new 59-day “Grand Voyage Mediterranean 2021” to 17 countries, sailing September 8, 2021 on the newly refurbished 388-passenger Silver Shadow. In Korcula, Croatia, guests can view a traditional sword dance, while in Odessa, Russia, they’ll listen to an operatic performance, savor canapés and sip champagne at the city’s opera house.
  Port calls will also showcase multiple ancient cultures via calls in Istanbul, Turkey; Malta; Athens and Santorini, Greece; Tunisia to see the ruins of Carthage; and many Italian ports. Guests will also go ashore in Spain, Portugal, Morocco and the Canary Islands. For added value, Silversea is also offering all Grand Voyage Mediterranean 2021 guests the following: roundtrip economy-class air, $1,000 per guest onboard credit, exclusive shoreside events, overnight pre-voyage accommodation, luggage service, complimentary laundry service, a visa package, complimentary Wi-Fi and private transfers.
  Another new ultra-luxury vessel, Seabourn’s 264-passenger Seabourn Venture, the line’s first purpose-built expedition ship, will debut in June 2021. Hospitality design icon Adam D. Tihany is creating all indoor and outdoor guest spaces, including suites, lounges, dining venues, the spa and fitness area, outdoor deck areas and the popular Seabourn Square multi-purpose space. A second, yet-to-benamed sister expedition vessel will debut in spring 2022.
  Seabourn Venture’s guests can have the closest access to water for marine and eco-views by heading to the foredeck outside the Bow Lounge on Deck 6. Luxury Travel Advisor can’t wait to see the “Constellation Lounge,” located up high and far forward with 270-degree views. Sporting starfocused décor and carpeting, it should be a comfortable, “cocooning” space for guests to have optimum views of scenery and wildlife. For explorations beyond the ship, guests can head out with double sea kayaks, mountain bikes and e-bikes, along with 24 Zodiacs and two submarines.
  For accommodations, we’d reserve a pampering Penthouse Spa Suite, which has all Penthouse Suite amenities, additional “Spa & Wellness with Dr. Andrew Weil” amenities, including a selection of teas and fresh juices, and, most notably, provides easy access to onboard spa and wellness facilities. Top suites onboard are the Deck 7 Owner’s Suites, No. 700 and No. 701, with more than 1,023 square feet of total space, including a 484-square-foot veranda.
  During its maiden season in northern Europe and the Arctic, Seabourn Venture will operate 10-to 15-day voyages to Norway’s Svalbard and the North Cape, Iceland, Greenland, and the Canadian Arctic Archipelago in Nunavut. We like the large number of maiden calls, including Scoresby Sound, Greenland within the world’s largest and longest fjord system and Sermilik Fjord in southeastern Greenland with icebergs that flow from multiple glaciers at its head into the Denmark Strait. Along Svalbard, if conditions permit, the ship also will sail along the North Polar ice cap, home to polar bears, whales, seals and rare Arctic birds.
  During a maiden call at Pond Inlet, Nunavut, the Northwest Passage’s eastern entry point, guests can possibly spot narwhals and beluga whales, not to mention millions of nesting birds at Bylot Island. In October 2021, Seabourn Venture then  will sail south to Bermuda, the Caribbean, Panama Canal, Colombia, Ecuador, Peru and Chile. One new locale is the Pio XI Glacier in the Chilean Fjords; it’s the only Patagonia glacier that’s growing not shrinking. At Puerto Natales, Chile, active guests can opt to climb Dorotea Hill, heading for a look-out where they possibly could spot nesting condors.
  Starting in late 2021, Seabourn Venture will visit Antarctica, South Georgia and the Falkland Islands for 11- to 22-day sailings during Antarctica’s “summer season.” Depending on weather / anchorage positions, Seabourn Venture could call at remote Saunders Island, the site of Port Egmont, the first British settlement in the Falklands established in 1765, as well as at remote Steeple Jason Island, home to the Earth’s largest colony of blackbrowed albatrosses. At West Point Island, guests could meet the Napiers, the isle’s only residents (whose great uncle established a farm there in 1879).
  Since getting to the wilderness isn’t always easy, on select Arctic and Antarctica itineraries, Seabourn’s guests will fly into a designated city with an included hotel overnight stay and charter air to the embarkation port the following day, as well as having a charter flight upon disembarkation to connect with a larger airport for the flight home. This is offered for Seabourn Venture’s voyages embarking / disembarking in Longyearbyen, Norway with air to / from Oslo; Kangerlussuaq, Greenland, with air to / from Reykjavík, Iceland; and Ushuaia, Argentina, with air to / from Buenos Aires.

Sanctum Inle Resort Myanmar

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Sanctum Inle Resort Myanmar

  Sanctum Inle Resort is on the shores of Lake Inle in Shan State, smack in the middle of Myanmar.      The lake is one of the country’s top attractions with visitors flocking here to enjoy its stunning nature, fishing villages on stilts, floating gardens and colorful markets and to marvel at the skill of the local fishermen who use just one leg to row their flat-bottomed boats.
  The nearest airport is Heho and it has regular one-hour flights from Yangon, which is Myanmar’s main point of entry (and just an hour’s flight from Bangkok and three from Singapore). The resort is a 45-minute drive from Heho Airport, but a more colorful way to make an entrance is to hop into the private long-tail boat in the town of Nyaung Shwe and get your first taste of Inle’s serene beauty before alighting at the resort’s private jetty.
  Nestled under the Shan mountains, and with gardens sloping down to the lake, Sanctum Inle Resort (011-959-252-818-800) comes as a real surprise because, unlike the many lakeside properties with typical local thatched roofing, this sprawling property is a sophisticated mix of Mediterranean villa and medieval monastery. Think romantic loggias, brickwork arches and a shady cloister with a fountain.
  Our Provost Junior Suite, in one of the five two-suite villas in the mature gardens, was No. 410 and measured 710 square feet. With a comfortable sitting area on one side and a desk on the other, these suites have long bathrooms with dual sinks, a bathtub and a shower. Hidden under tall trees, these villas are beautifully secluded, yet they are just a short walk from the infinity pool and the facilities in the main building.
  For partial lake views ask for Villas 405 and 406, and there are two Provost Junior Suites in the main building with even better views of the lake. Families will like the 10 rooms connecting with Provost Junior Suites and the 10 connecting Cloister Rooms.
  There are 78 standard Cloister Classic and, slightly larger, Cloister Deluxe rooms in the Cluster Buildings. The difference between the categories of rooms and the 15 suites lies in their size. They all have similar high ceilings with fans, minimalist natural dark wood floors and handsome furnishings designed by local craftsmen, with private terraces and arched windows adding a serene monastic ambiance.
  The two Abbey Suites, Nos. 506 and 509, are in the main building and have stairs from the living area up to the main bedroom with wrap-around windows and expansive views of the lake. The largest suite is the Sanctuary measuring 1,615 square feet. It has garden and mountain views and two master bedrooms, each with its own bathroom.
  For guests who do not like to work in their rooms, the Chapter House is an inviting business center with the atmosphere of a cozy private club. With shelves of books and comfortable armchairs, it’s a real hideaway from the outside world.
  General manager Baptiste Cabarry (baptiste@sanctum-inleresort.com; 011-959-252-818-800) told us there are so many things to see and do on the lake that our three nights were not really going to be long enough, and that this is why many guests are repeat visitors.
  Baptiste was right. Talking with hotel manager Ei Ei Thet (fom@sanctum-inle-resort.com; 011-959-252-818-800), whose team does all the things the best concierges do, we discovered the lake is very large and that getting around by boat takes time which is, of course, the charm of Inle.
  Departing from the resort’s jetty in a long-tail boat an extra-long canoe with an outboard motor and up to six comfortable armchairs a day on the lake is spent visiting crafts workshops on stilts. It is fascinating to watch the villagers make cheroots, work silver and gold and weave beautiful textiles from the fibrous stems of the lotus flowers that grow in the lake. 
  There is also time to meander along narrow canals around the floating tomato gardens that are anchored to the lake floor with long bamboo poles and see the Intha fishermen who row with one leg, thereby leaving their hands free to cast their conical nets.
  Good to know: At 2,900 feet above sea level, temperatures at the lake are cooler than in other parts of the country and, in January, can drop to the low 40s at night.
  Rather than heading out, we decided to dine in-house at The Refectory. But first we headed for the Cloister Bar. It has a good selection of Myanmar-brewed beers and wines, and we enjoyed a glass of crispy white, which the barman told us was produced in a vineyard just up the road.
  The Refectory spills out onto a wooden deck and also serves à la carte breakfasts. On the menu there were many Myanmar fish and meat curries, a fine choice of western entrées and organic vegetables and salads. We chose the most famous local dish, Shan Noodles smothered with a tomato and meat sauce, which was absolutely delicious and the closest thing you will find to a Bolognese in Southeast Asia.
  Inspired by the local cuisine, we decided to find out more and Ei Ei suggested Min’s Cooking Class (myominhtun2008@gmail.com). Min and his wife May, who are former guides and speak excellent English, pick guests up at the resort’s jetty with their long-tail boat and take them across the lake to local markets to buy the ingredients for lunch.
  The classes for up to six people are in their picturesque little stilt house in a quiet spot on the lake. Lunch consists of up to 10 different dishes that the guests cook, under Min’s professional guidance in the small but efficient and spotless kitchen. The group then sits down to enjoy the food on the outdoor deck with its beautiful views of the lake and the Shan mountains. Note: Cooking ability is not required; some of the dishes are vegetarian and all are fingerlicking delicious.
  There are many attractions around the resort. The Red Mountain winery is a short taxi ride away, or an uphill climb on one of the Sanctum’s bicycles. It serves red, white and rosé wines by the bottle and the glass as well as local dishes. Ei Ei and her team can arrange sunset cocktails on the lake and trekking excursions into the Shan mountains. There is horse riding not far away and, if your clients are history buffs, they should devote a day to the Kakku temple complex near the town of Taunggyi to admire the thousands of 16thcentury Buddhist pagodas.
  To chill out, there is the Sanctum Spa (spa@sanctum-inleresort.com) with a fitness center and six single and one couple’s treatment rooms. We had an invigorating Myanmar massage and were told they use 100 percent natural Azial and Natural Rendezvous products, and that the tamarind used for the signature Tamarind Scrub is harvested in the gardens.
  Cabarry told us the resort fills up fast for the Christmas and New Year period, and also for the October Phaung Daw Oo Pagoda Festival and for the Fire Balloons Festival in November. Tip: To avoid disappointment, especially for these colorful traditional festivals, encourage your clients to plan their stay well in advance.
  Foodies will want to try out  the many specialty restaurants in the area, and for genuine local cuisine Cabarry recommends The Great House (011-959- 899-445-275) and The Bamboo Hut (011-959-263-304-121),  which are a 10-minute drive from the resort.

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VIP Universal Orlando: Insider’s Guide to Booking the Best Suites, Restaurants and the Parks.
  Universal Orlando Resort has grown tremendously over the last few years thanks to the incredible popularity of The Wizarding World of Harry Potter, new attractions at Universal Studios Florida, Universal’s Islands of Adventure, and the addition of Universal’s Volcano Bay water park in 2017. Onsite lodging options in partnership with Loews Hotels & Co., will total eight properties with 9,000 guestrooms by the end of this year. Just back from a recent visit where we hung on for dear life at the new Hagrid’s Magical Creatures Motorbike Adventure, laughed on Race Through New York Starring Jimmy Fallon, splashed around Volcano Bay, toured all the top hotel suites, and ate our fair share, we’ve boiled down the best of the best depending on VIP type: Suites, pools, spa and fitness, restaurants and the theme parks.

HOTEL OPTIONS

  Here’s the scoop on the Universal Orlando Resort hotel categories: Value, Prime Value, Preferred and Premier. The Premier are the  most luxurious, and happen to be the original three onsite resorts, Loews Portofino Bay Hotel, Hard Rock Hotel and Loews Royal Pacific Resort; all include early park admission and Universal Express Unlimited passes for hotel guests. (Both benefits reduce waiting time at the parks and are worth their weight in gold for stays of several days.) The convenient boat and shuttle systems allow easy movement between hotels, parks and Universal’s CityWalk, so groups with various budgets can work well, and this means you are spoiled for choice when it comes to dining at the various properties.

Loews Portofino Bay Hotel at Universal Orlando

VIP Type:
Inter-generational families with  grandparents in tow.
  A replica of Portofino, Italy, the original onsite 750-room luxury property just celebrated 20 years. The vibe is traditional Italian charm, with soothing shades of terracotta and yellow in the public spaces, while newly refurbished guestrooms (just finished this month) have bold strokes of Mediterraneaninspired design with blue accents, pops of playful patterns and crisp white linens. Rooms are situated around a pretty piazza overlooking the lagoon, where you can easily grab a free boat to the theme parks and CityWalk or enjoy a pleasant 15-minute walk along the water. Staying here is a taste of la dolce vita the sweet life.
Top Digs:
  The Presidente Suite, at 2,725 square feet, sits on the top floor, overlooking the water and piazza, and comprises a large, open living room with two sofas, a dining room for 10, an office area, kitchenette, spacious King bedroom and marble bathroom with soaking tub. It can connect to a Club Double Queen room for additional 490 square feet.
For Families:
  There are 18 Despicable Me-themed kids suites; each have a traditionally decorated king bedroom attached to a kid’s room with two twin beds, which look like Minion missiles from the movie jawdroppingly adorable. Insider Tip: The best  Despicable Me suite is No. 3541 located in the west wing, conveniently near the water taxi dock; it’s one of the few with full balconies overlooking the harbor. Our second choice is No. 1550 in the east wing located in a quiet area with picturesque views of the harbor and a small Juliet balcony.
Pool and Spa:
  There’s a fantastic family pool with waterslide and a game room nearby, if kids have energy after the parks. Parents are well looked after at the poolside bar and restaurant. Cabanas are available to rent; plus, there’s an adults-oriented pool (they do a fair number of weddings and high end groups). The hotel’s Mandara Spa has 16 treatment rooms, including two couple’s rooms, a co-ed hydrotherapy pool and a full  gym. Top Treatment: The Fire & Ice massage, which is a hot stone contrast therapy that uses heated basalt stones and a refreshing gel to detoxify the body the perfect soother after lots of rides and walking in the parks.

Hard Rock Hotel at Universal Orlando VIP Type:

Music-loving Millennials with or without their kids.
  The party atmosphere hits as soon as you enter the Hard Rock Hotel: There’s an impressive fountain of guitars in the front, décor pops with modern furnishings and bold colors everywhere, and music is always playing. There’s also a newly renovated Velvet Bar in the lobby. The 650 guestrooms are in a U shape around the pool and many have park and CityWalk views. The location is arguably the best of all the onsite hotels, as you are about a five-minute walk to the entrance of Universal Studios Florida and CityWalk.
Top Digs:
  The 2,000-square-foot Graceland Suite, complete with baby grand piano, is made for entertaining. The main living space overlooks the pool and has ample seating on two curved sofas, a dining table for 10 and a bar area. Off this main space is a kitchenette, a private workout room with a Peloton bike and the master bedroom with a king bed, a stunning, marbled bathroom with a soaking tub, fireplace, separate shower and dressing room. This room can connect to another queen bedroom (with a rollaway) to sleep up to seven people.
For Families:
  The 800-square-foot Future Rock Star Suites, which debuted in 2017, will thrill even the most jaded tweens and teens a standard king bedroom is connected to tricked-out kids room with two twin beds, complete with pop star memorabilia and a liquid stage in front of an image of screaming fans. We loved Room No. 2068, which had a mural of Christina Aguilera, one of her stage outfits and sparkly lights on the ceiling. There’s a shared bathroom with separate shower and tub.
Pool & Fitness:
  The heart of the property, the pool has a twisty water slide, two Jacuzzis, ping pong tables and, for VIPs, private cabanas that can be reserved; these come with TVs, a fan, fridge and waiter service. The hotel’s Bodyrock fitness center is large and well equipped; it was busy with ripped dudes and buff gym bunnies.

Loews Royal Pacific Resort at Universal Orlando

VIP Type:
Couples who want a romantic holiday in Tahiti, but have kids, so they’re going to Orlando.
  You feel South Pacific vibes as you stroll through the open, airy and newly transformed lobby that surrounds two sculptural elephants frolicking in a palm tree-shaded fountain. The largest of the premier properties, Royal Pacific’s 1,000 guestrooms have a tropical feel with floral murals and fresh pops of blue and orange; many offer incredible views of the zooming coasters at Universal’s Islands of Adventure. The lobby has just been renovated at the end of 2019 and the Orchid Court Sushi Bar is serving up inventive rolls (we loved the Tropical Roll with shrimp tempura and jalapeno) and the largest menu of Japanese beers, sake and whisky in Florida.
Top Digs:
  The two Presidential Suites are 1,340 square feet, with options to book second and third bedrooms for a total of 2,010 square feet. The main living area has a large, square dining table for eight, an L-shaped sofa and kitchenette. The décor is very modern in tones of gray and blue. The master bedroom is spacious with an equally impressive bathroom with a double walk-in marble shower. Insider Tip: Of the two Presidential Suites, we prefer the park views from No. 3728 on the top floor.
For Families:
  Kids sleep with the dinosaurs in the Jurassic World Kids Suites; beds look like gyrospheres gliding through the prehistoric jungle and connect to a king bedroom, each with its own TV, plus a shared bathroom.
Pool and Fitness:
  One of the most impressive features of the resort is a massive lagoon-style swimming pool with a sandy beach and fun, organized poolside activities for kids, including ping pong tournaments, water volleyball, hula hoop contests and more. Book VIPs a private cabana with a TV, fan and fridge to enjoy all that’s going on, but with your own space.

Top Insider tip for all premier hotels:

  Book Club Level, included in some suite bookings but not all, so check. All three properties offer Club Lounges staffed with concierges and have plentiful food service throughout the day, an incredible value for families as the breakfast and happy hours offer tasty and convenient food service no waiting, just help yourself.
BEST EATS
  There’s a mix of top national restaurants, including Bice for Italian and The Palm for steak and lobster, plus truly unique, innovative yet family-friendly restaurants at the different hotels. We love: Mama Della’s at Loews Portofino Bay for family-style Italian (booking is essential, as it’s very popular with locals as well as hotel guests); The Kitchen at the Hard Rock for yummy twists on American comfort food (think: spicy fish tacos, Asian chicken salad, mile-high cake); and the newly renovated Orchid Court Lounge & Sushi Bar at Loews Royal Pacific with views of the parks for expertly executed sushi, sashimi, Japanese whiskys and Asian-inspired cocktails. Not to miss: Various themed music and food events; they are fun and the food is surprisingly well done. These include the Wantilan Luau at Royal Pacific Resort and Velvet Sessions (they get name acts for intimate lobby shows Spin Doctors and The Psychedelic Furs played recently) and Wine Riffs at the Hard Rock Hotel, plus Harbor Nights, featuring wines, small plates and live music on the piazza at Portofino. For little ones, head to one of the three seatings of the character breakfast every Saturday in the Tahitian Room at Royal Pacific.
VIP THE PARKS
  Like anything popular, the parks get crowded but you’d never know it when you are on a VIP Tour Experience; choose from joining a group tour (max 12 people per guide) or getting your own private guide for the day it is the most efficient way to see the parks, Our guide Kelly was incredibly knowledgeable about everything from the rides to the restrooms she took us through secret entrances and “employee only” sections that allowed us to surreptitiously enter rides without waiting. Guides guarantee you VIP entrance to 10 of the top-tier attractions; we were also able to do rides we loved several times in a row. No doubt, The Wizarding World of Harry Potter has been a huge boon to Universal Orlando. These areas in both Universal Studios Florida and Islands of Adventure are the busiest, and the latest attraction, Hagrid’s Magical Creatures Motorbike Adventure, which opened in June 2019 where you “fly” on a motorbike-styled roller coaster deep into the Forbidden Forest was our favorite ride. For the best way to book, contact the VIP Call Center at 866-346-9350.
  The other big news is Volcano Bay, Universal’s water theme park with 19 unique attractions from plunging slides to massive inner tubes to lazy rivers. They were all good, wet fun. Go VIP with a two-story private cabana for the day, decked with padded lounge chairs, a stocked fridge, fruit and snack basket, and towels, plus concierge service with an exclusive menu of food and drinks delivered directly to the cabana. To book, call 877-801-972.

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Caribbean Family Resorts

  The Caribbean always makes for a great family escape. With plenty of sun, myriad resorts and easy connectivity, it’s a no-brainer. The only difficult part: Deciding which hotel to book. Luckily, Travetou has rounded up three options that were among the most popular when we asked our advisor friends who sell the destination.

The Landings Resort & Spa

  Located on the northeastern tip of St. Lucia, where many of the island’s resorts can be found, is The Landings Resort & Spa by Elegant Hotels. We love that the resort offers a “Luxe at the Landings” package, which includes helicopter transfers from Hewanorra International Airport, meaning your vacation gets started all that much sooner. (Car transfers can take about an hour-and-a-half, due to the airport’s location in the southeast.) But that’s not all! Guests, as part of the package, also receive a private yacht charter to the Pitons of Diamond Falls (we’ve made a similar boat ride the approach to the Pitons from the water are absolutely unbeatable!), along with lunch onboard and, later, a private sunset dinner.
  While the Pitons are just about synonymous with St. Lucia, Diamond Falls are a bit of a hidden gem. Located in the Diamond Botanical Gardens (the oldest such one on the island), it’s not a strenuous hike to reach the payoff in fact, it’s as simple as walking down the maintained paths (great for families with young children). Note that you can’t swim in the pool at Diamond Falls, but you may bathe in the warm mineral pools in the Botanical Garden or at nearby Piton Falls. Another activity in the area for families suggested by The Landings is a tour of Fond Doux Estate, a working plantation where cacao is processed. Who doesn’t love chocolate?
  Guests looking to get off property, without straying too far, might consider Pigeon Island. It is home to a historic naval garrison, museum, beach and hilltop lookout. Good to know: It’s also an easy hike to reach the hilltop lookout.
  If parents are looking to sign up for a spa treatment (there are no options for children), The Landings Resort & Spa has the Landings’ Kid’s Club, which provides fun, educational experiences for children. The complimentary program is available for kids between four and 12 years old, daily from 9 a.m. to 5 p.m.
  Now, about the spa: Be sure to book a room with an outdoor hydrotherapy terrace. The Lucian Paradise (available in 60 or 90 minutes) is the signature treatment. The full-body massage uses light- to medium-pressure for a soothing application of local coconut milk followed by local coconut moisturizers that smooth, soften and tone your skin. Reserve your treatment at least 24 hours in advance.
  The Landings Resort & Spa has 85 suites, which range from one to three bedrooms. The Beachfront Villa Suites have the best views. These suites are staffed with a personal butler who is on-call day and night. Bedrooms have en-suite marble bathrooms, while suites also have living and dining areas, full kitchens and washer and dryer. Good to know: The two- and three-bedroom suites have an optional private plunge pool.
  A popular dining experience at the resort is the in-suite dining in which a private chef will prepare a gourmet meal in the suite for you. The Landings also hosts a Caribbean Beach BBQ every Saturday night; guests can expect fire-eating, limbo dancing and a bonfire, in addition to Caribbean cuisine.
  Note: Saint Lucia will be introducing a tourist accommodation fee to be used for destination marketing and development. As of April 1, 2020, stayover visitors to Saint Lucia will be required to pay an accommodation fee on their nightly stay on the island. All accommodation providers on the island (including hotels, guest houses, villas and  apartments) will be required to collect from stayover guests $3 or $6, respectively, on a nightly rate below or above $120.

The Palms Turks & Caicos

  If you’re looking for a beach vacation, worldfamous Grace Bay Beach on Providenciales is hard to beat. Don’t overthink it and book a stay at The Palms Turks & Caicos.
  Like The Landings, The Palms is an allsuite property, with its 72 accommodations ranging from one to three bedrooms. The top digs are the Ocean Front Penthouses, available in all room sizes. The master bedroom has a king-sized bed, an en-suite with an array of quality bathing products and its own private outdoor Sun Suite with an outdoor shower for the ultimate pampering experience (love it!). The second and third bedrooms come with a king-size bed and full-size sleeper sofa, while the gourmet kitchen has a range of professional appliances. In-room amenities include custom, hand-tufted bed linens, a private washer and an espresso  maker, among others.
  Good to know: The Palms’ chefs are oncall should you want to dine in the privacy of your suite or host a dinner party (traveling with another family, perhaps?). Your entire meal will be prepared for you on-site and served to you either in your dining room or private balcony.
  We’re told the Conch Kritters Club is popular with younger guests. Open to kids, 12 and under, there is a clubhouse for indoor fun and a range of beach toys and floats for outdoor activities. A fitness center and floodlit tennis court are also open to families traveling with kids and teenagers.
  Note: For families with very young children, babysitting services can be arranged with 24 hours’ notice and cribs are available. Families can also hit the water by themselves. The Palms offers complimentary nonmotorized water sports for guests of all ages to enjoy Grace Bay; options include Hobie Cat sailboats, kayaks, paddle boards, snorkeling gear and more.
  Or, while the children are spending some time at the kid’s club, parents can head to The Palms Spa. Guests can opt for stand-alone treatment rooms, each accented with a water feature by day and fire feature by night, or in the garden where tented cabanas provide an alternative setting for island-inspired treatments. Two over-the-top spa suites are also available for couple’s treatments. There are four signature treatments; highlights include hand-crushed local queen conch shells and sea salt, aromatherapy, therapeutic massage techniques and two masseuses working in sync.
  Should you be traveling with teens, who can handle dinner on their own for a night, one popular activity for adults (only) is moonbathing. The nighttime experience includes mini-spa treatments and after-dinner cocktails and snacks on lounge chairs right on the beach under the bright Turks and Caicos stars. Sounds good to us!
  Led by executive chef Lauren Callighen is Parallel23, the upscale, signature restaurant. The venue has full-height French doors and a high-tech display kitchen with a woodburning oven so diners can enjoy the theater of food preparation. Menu options include coconut-marinated conch ceviche, pan-roasted sea bass and 25-day-aged ribeye steaks. There’s even a kid’s menu with favorites like penne pasta, macaroni and cheese, quesadillas, grilled Caicos grouper and grilled chicken.

Fairmont Royal Pavilion

  In Barbados, the Fairmont Royal Pavilion opened as The Miramar Hotel, which was built in the 1940s as the first hotel to be constructed on the West Coast of the island nation. At this time, the property comprised just 12 rooms. After several transitions, it joined Fairmont Hotels and Resorts in 1999 and was given its current name; guestrooms were most recently renovated in November 2017.
  The hotel is well-situated for guests looking to explore the island. But first, the water. For families who are looking to enjoy the water this is the Caribbean, after all one of the top options is snorkeling with turtles. We’ve done this as part of a catamaran tour (lunch and drinks included) and loved it. Good to know: The artificial reef isn’t far from land. Guests can also opt for jet skiing, single and double kayaks, paddle boats, sea floats, Hobie wave sailboats or stand-up paddle boards.
  To learn a bit more about the history of the island, consider the St. Nicholas Abbey History Tour and Train Ride. At the plantation and museum, the steam locomotive Heritage Train is the newest addition to the property. The narrated tour takes you past the historic St. Nicholas Abbey Great House, around the lake and through the mahogany woodlands. The tour culminates at Cherry Tree Hill, an elevated point offering views of the island’s rugged east coast. Tip: There’s even a rum distillery on property.
  Another way to experience the natural beauty of the island is by a Harrison’s Cave exploration. Families have the option of onehour tram or walking tour; adults can opt for a more extreme three-plus-hour eco-adventure tour (hard hats, head lamps and knee pads included). Note that the last option is available by reservation only.
  For a taste of the local cuisine, a must is the Oistins Fish Fry on a Friday especially if your family loves seafood.
  At the resort, the Beachfront Suite is the top non-villa option. It has pillowtop king-size bed, lounge area with an additional queensized sofa bed; the bathroom has a shower and separate tub. Guests booking this room receive Platinum Fast Track Service, which provides you with your own airport concierge who assists with Customs and escorts you to your complimentary luxury airport transportation. Each Beachfront Suite is inclusive of daily full buffet breakfast and afternoon tea, butler service and your own private beach deck.
  If you’re looking for more space, consider one of the two- or three-bedroom villa options. These rooms also include the Platinum Fast Track Service.
  Good to know: The Palm Terrace Restaurant was renovated this past December and is sporting a new grill-inspired menu. Highlights include the special 32-ounce Tomahawk steak, 16-ounce prime ribeye,  wood-fired shrimp or the spiced lamb chop, grilled to perfection in a Josper oven.